Review into Unsolicited Selling and Lead Generation
Submission Date: 13 August 2025
The Law Council of Australia provided a submission to the Australian Competition and Consumer Commission (the ACCC) about its review of Unsolicited selling and lead generation. We note that this review is in response to the Designated Complaint by the Consumer Action Law Centre.1
The Law Council has received divergent views from some of its stakeholders in response to this consultation. The Law Council provides each of these views separately for consideration by the ACCC. The views should be attributed to the relevant Constituent Body and/or Committee rather than the Law Council as a whole.
Part 1 of this submission sets out the combined views of the Law Institute of Victoria (LIV) and the Australian Consumer Law Committee of the Law Council’s Legal Practice Section (ACL Committee). The LIV and ACL Committee generally support strengthened regulation to better protect consumers and ensure fair trading.
Part 2 of this submission provides the alternative view proposed by the Competition and Consumer Committee (C&C Committee) of the Law Council’s Business Section. The C&C Committee considers that unsolicited selling and lead generation practices are adequately captured under the existing legal framework, and that any specific concerns would be more appropriately addressed through an increase in compliance and enforcement mechanisms.
1 On 20 March 2025 the Consumer Action Law Centre submitted a designated complaint to the ACCC about unsolicited selling and associated practices. That complain was instrumental in the ACCC calling for the current inquiry. See https://www.accc.gov.au/public-registers/designated-complaints-register/unsolicited-selling
Last Updated on 19/08/2025
Share
Tags
Most recent items
Trending Items
Law Council
National Public Register of Child Sex Offenders
Business Law Section